Privacy Policy

Last Updated: October 2025

At Dlux Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or use our services.

1. Information We Collect

We may collect the following information:

Your name, phone number, and email address
Vehicle details (make, model, and registration)
Service preferences and booking information
Payment details (processed securely through third-party providers)
Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Process bookings and payments
Provide detailing services
Send booking confirmations, reminders, or updates
Respond to enquiries and provide customer support
Improve our website and services
Send promotions or updates (only if you opt in)

3. Data Protection

We use secure systems and payment gateways to protect your information.
Your personal data is never sold, rented, or shared with third parties except:

When required by law
When necessary to deliver our services (e.g., payment processors, scheduling tools)

4. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous data for analytics purposes.

5. Your Rights

You can:

Request a copy of your data
Ask us to delete or correct your information
Unsubscribe from any marketing emails at any time

To exercise your rights, contact us at dluxdetailingau@gmail.com or call 0402 741 312.